Information about shipping

Dear customers!

We ship orders paid daily from Monday to Friday. In Germany, delivery is via HERMES or Deutsche Post. If you are working during the day, you can select the nearest package shop as the delivery address and conveniently pick up your package at a convenient time for you. To do this, select delivery via HERMES and specify the nearest package shop.

If you placed an order and paid for it before 10:00, it will be processed and shipped on the same day. The delivery time in Germany is usually 2-4 working days after receipt of payment.

An order that has already been sent cannot be canceled or modified. If you notice an error in your delivery address after ordering and confirmation by e-mail, please let us know immediately.

Shipping within the EU is done by DHL. After your order has been sent, you will receive an email with shipping confirmation and tracking. The delivery time depends on the country of your residence and is usually 5-10 business days. If you have not received your order during this time, please do not worry, there may also be a delay at the post office.

During the holidays, there are sporadic delivery delays at the shipping companies.

Please note that additional customs duties may apply for deliveries outside the EU.


Please note that delivery delays may occur during COVID-19.

We hope that this information was helpful for you.